Tuna Vida San. ve Tic. Ltd. Sti. ("Tunavida"), the basic information on the protection of personal data is given below. Tunavida, Law No. 6698 on the Protection of Personal Data (“KVKK”) m. In order to fulfill the lighting obligation arising from 10, the following explanations are brought to the attention of our customers and third parties who use our website and/or mobile applications. Tunavida reserves the right to update the text of this Statement on the Protection of Personal Data at any time within the framework of the changes that can be made in the current legislation.
1) What is the legal basis for Tuna Vida to collect personal data?There are regulations in various laws regarding the use of our customers' personal data. Primarily, the principles of protection of personal data have been determined with KVKK. In addition, the Law No. 6563 on the Regulation of Electronic Commerce includes a provision on the protection of personal data. In some cases, some criminal sanctions are envisaged for the protection of personal data through the provisions of the Turkish Penal Code No. 5237.
On the other hand, it is necessary to collect and use data in order to fulfill our obligations arising from the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts.
2) Which methods does Tunavida use to collect personal data?The data provided by our customers who make transactions on the https://www.tunavida.com website or mobile applications, the consent of our customers and the provisions of the legislation Tunavida It is processed by.
The website https://www.tunavida.com owned by Tunavida is a site that uses cookies. cookie; It is a file consisting mostly of letters and numbers, which allows the device to be detected by being stored in the internet browser or hard disk of the device being used.
https://www.tunavida.com in order to provide better service to its visitors and within the framework of its legal obligation, in this Statement on the Protection of Personal Data will collect, process, share with third parties and securely store your browsing information, provided that it is not used outside the specified purposes and scope.
https://www.tunavida.com cookies; log files, empty gif files, and/or store information it collects through third-party sources to create a summary of your preferences. https://www.tunavida.com to provide you with special promotions, promotions and marketing offers, to improve the content of the website or mobile application for you, and / or to determine your preferences; It can monitor your browsing information and/or your usage history on the site.
https://www.tunavida.com may match information collected from you on the site at different times or in different ways, such as information collected online and offline and may use this information in conjunction with information from other sources, such as third parties.
https://www.tunavida.com uses session cookies and persistent cookies in its mobile application. The session ID cookie expires when you close your browser. Persistent cookie stays on your hard drive for a long time. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser. If you refuse persistent cookies or session cookies, you can continue to use the website, mobile application, but you may not be able to access all functions of the website, mobile application or your access may be limited.
3) How Are Website Cookies Used?https://www.tunavida.com cookies; It uses it to remember the choices you make and to personalize your use of the website/mobile application. This usage includes cookies that save your password and keep your website/mobile application session open all the time, thus saving you the hassle of entering your password more than once in each visit, and cookies that remember and recognize you on subsequent visits to the website/mobile application.
where you connect to the https://www.tunavida.com website, what content you view on the website/mobile application, and the duration of your visit. including monitoring how you use the website/mobile application; uses it to determine how you use the website/mobile application.
Cookies on the https://www.tunavida.com website are used for advertising/promotional purposes to provide you with content and advertisements that are more relevant to your interests and to you. used. In this way, when you use the website and mobile application, it offers you more suitable content, personalized campaigns and products, and does not offer you the content or opportunities that you previously stated that you do not want.
4) How does the Website use third-party cookies for advertising and retargeting?https://www.tunavida.com website cookies also; may use "advertising technology" in order to present you with advertisements that it thinks may be of interest to you when you visit the search engines, website, mobile application and/or websites where the website advertises. Advertising technology uses information about your previous visits to the website/mobile application and the websites/mobile applications where the website advertises, in order to present you with tailored advertisements. When serving these ads, a unique third-party cookie may be placed in your browser so that the website can recognize you. You can remove persistent cookies and reject both session cookies and persistent cookies by following the instructions given in the "help" file of your internet browser.
5) For what purposes does Tunavida use personal data?Tunavidak will be able to record, store, update, disclose, transfer, classify and process your personal information to third parties in cases and to the extent permitted by the legislation.
Your personal data includes confirming the identity information of the shopper/leader through the website/mobile applications, recording the address and other necessary information for communication, the distance sales contract and the conditions, current status and To communicate with our customers about updates, to provide necessary information, to arrange all records and documents that will be the basis for the transaction in electronic (internet / mobile etc.) or paper media, the distance sales contract and the obligations we have undertaken pursuant to the agreements we have concluded under the relevant articles of the Law on the Protection of the Consumer. to provide information to public officials on matters related to public safety upon request and in accordance with the legislation, to provide a better shopping experience to our customers, to inform our customers about our products that our customers may be interested in, "taking into account the interests of our customers". To be able to deliver campaigns, to increase customer satisfaction, to recognize our customers who shop from websites and/or mobile applications and to use them in customer environment analysis, to use them in various marketing and advertising activities, and in this context, to organize surveys in electronic and/or physical environment through contracted institutions, our contracted institutions and our solution partners to offer suggestions to our customers, to inform our customers about our services, to evaluate customer complaints and suggestions about our services, to fulfill our legal obligations and to exercise our rights arising from the current legislation.
6) How does Tunavida protect your personal data?Personal data shared with Tunavida is under the supervision and control of Tunavida. Tunavida, as a data controller, has undertaken the responsibility of establishing the necessary organization and taking and adapting technical measures in order to protect the confidentiality and integrity of the information in accordance with the provisions of the relevant legislation in force. Being aware of our obligation in this regard, penetration tests are carried out periodically in accordance with international and national technical standards on data privacy, and we hereby inform you that we always update our data processing policies.
7) Does Tunavida share your personal data?The sharing of personal data of our customers with third parties takes place within the framework of the consent of the customers and as a rule, personal data is not transferred to third parties without the consent of our customers. However, due to and limited to our legal obligations, personal data is shared with courts and other public institutions. In addition, personal data is transferred to contracted third parties in order to provide the services we undertake and to control the quality of the services provided.
Necessary technical and legal measures are taken to prevent violations of rights during data transfer to third parties. However, Tunavida is not responsible for violations that occur in the risk area of the third party's data protection policies and the third party's responsibility.
Your personal data is with Tunavida's shareholders, our direct/indirect domestic/foreign affiliates, program partner institutions and organizations that we cooperate to carry out our activities, domestic/foreign persons and institutions from which we get data storage services in the cloud, and we have an agreement to send commercial electronic messages to our customers. It can be shared with domestic/foreign organizations, the Interbank Card Center, the banks we have contracted with, various domestic and foreign agencies, advertising companies and survey companies, and other domestic/foreign third parties and related business partners within the scope of various marketing activities in order to provide you with better service and ensure customer satisfaction. .
8) What are your rights arising from the Personal Data Protection Law?According to KVKK, your personal data;
The rights you have in accordance with the KVKK are the obligations of Tunavida. We would like to inform you that we process your personal data with this awareness and to the extent required by the legislation, in case of legal changes, we will update this information on our page in accordance with the new legislation, and you can easily follow the updates on this page at any time.
10) How can I be sure that data is kept up to date and accurate?According to Article 4 of the KVKK, Tunavida has the obligation to keep your personal data accurate and up-to-date. In this context, in order for Tunavida to fulfill its obligations arising from the current legislation, our customers are required to share accurate and up-to-date data with Tunavida. If your data is changed in any way, please contact us through the specified Tunavida communication channels and update your data.
11) Would you like to ask Tunavida a question about your personal data?You can contact us at any time at info@tunavida.com for all your questions and comments regarding your personal data.
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